FAQs

What makes SILVER ME products different from regular silver items?

SILVER ME products go through a seven-step quality journey, including five-herb purification, expert alloy formulation, hand-crafting, hallmark certification, and premium packaging. This ensures exceptional purity, durability, shine, and authenticity.

We use 999.9 pure silver combined with 99.9 pure copper—one of the highest purity standards in the industry. Every product carries a government-approved hallmark and HUID code confirming its authenticity.

The Five-Herb Purification is a traditional refining method where metals are quenched five times in five different herbs.
This process:

  • Removes micro-impurities

  • Enhances the metal’s shine

  • Improves strength and longevity

  • Preserves the metal’s natural energy value

It is one of the unique hallmarks of SILVER ME craftsmanship.

Yes. All our products are individually hand-crafted by skilled artisans.
This ensures attention to detail, flawless shaping, and unique beauty in every piece.

All genuine silver reacts naturally with air, but SILVER ME’s alloy formulation and five-herb purification significantly reduce the tarnishing rate. With simple maintenance, your product will retain its shine for years.

Absolutely. Every SILVER ME product arrives in premium luxury packaging, making it perfect for gifting on weddings, festivals, anniversaries, or milestone celebrations.

Each product undergoes:

  • Purity verification

  • Hallmark stamping

  • HUID authentication with exact weight

  • Detailed physical inspection

Only products that pass all QC parameters are approved for dispatch.

To maintain its brilliance:

  • Store in an airtight box

  • Avoid contact with harsh chemicals

  • Clean gently with a soft silver cloth

  • Keep away from direct moisture

Proper care ensures long-lasting shine and beauty.

Yes, we offer returns or replacements for manufacturing defects, provided the product is returned in unused condition with original packaging and hallmark intact. ( You can customize this answer based on your actual policy.

Your product is packed in premium, protective packaging, ensuring safety during transit and giving a luxurious unboxing experience.